Highly recommend to everyone in the area! They made an awful experience brought on by an auto accident much less stressful. Everyone was very professional from the second they towed my truck till the moment it was completely restored and ready to be picked up. Mr. Wilson was extremely knowledgeable and explained to me what to expect during the entire process, including dealing with the insurance companies. My truck looked even better than it did prior to the accident! They not only detailed the truck inside and out, but also came to pick me up to retrieve it. Thank you to everyone from the office staff to the shop!
Factory sent them the right glass, but the factory had installed the wrong mirror mount they noticed after they had already removed the old windshield so they installed the windshield the factory had sent, then they ordered the windshield again and scheduled a new service date. This was all done at no charge to me. We have used this company since 1979, they are a great company with friendly and knowledge able employees.
I've only used Wright's for yearly Auto inspections but their staff has always been really great to me. I do live fairly close by but if I didn't like the people and / or service it wouldn't matter if they were next door or across the street! To me they kind of make you feel at home with the way they treat you, and it doesn't matter if your a old time customer or a brand new one.
I went in for a rock chip repair and I was in and out in under 15 minutes. The lady working the front desk had a direct number to the insurance agency, she informed me I would have to talk with the agent on the phone and acknowledge a few simple questions. Great customer service, she handled everything for me. The glass chip is barely noticeable after the repair was made. Pleasure to do business with a local company here in Texarkana.
Outstanding service. I will return. Professional service and friendly folks.